How to Manage Your Subscription or Edit Billing Details

You can manage your subscription and billing information securely through Stripe, our payment processor. Stripe ensures a safe and smooth experience while keeping your sensitive information protected.

🧭 Accessing Your Subscription Settings

You have two ways to access your subscription dashboard:

• Option 1: Click on the Data Dive Extension and select "Manage Subscription"

• Option 2: Go directly to this link: https://2.datadive.tools/subscription/overview

Alternatively, you can navigate from within Data Dive:

• Click on "Your Account" at the bottom of the left-hand menu.

You can upgrade or downgrade your subscription from this page, you can learn more about usage quotas here. 

💳 Managing Your Plan & Billing Info

Once in the Subscription section:

✅ Step 1: Manage Your Subscription

You can view your current plan, make changes (e.g., upgrade/downgrade), or cancel from the "Subscription" tab.

💼 Step 2: Update Billing Info or Download Invoices

To edit your payment method or download past invoices:

1. Click on "More"

2. Select "Billing Information"

From there, you can:

• Update your credit/debit card

• Change billing email

• Download receipts and invoices

❓Need Help?

If you run into any issues or have questions, don’t hesitate to contact us at support@datadive.tools — we’re happy to help!